Privacy Policy

Data we collect

We collect data you provide when you contact us or request a service, such as your name, phone number, email address, location address, and details of your pest control needs.

• Contact data: name, phone, email.
• Location data: the address where service is performed.
• Technical data: service records, inspection reports, and treatment history.

How we use your data

Data is used to respond to your requests, schedule surveys and services, prepare treatment reports, and improve our service quality. We may contact you regarding schedules, results, or service follow-ups.

Sharing and storing data

We do not sell your personal data. Data is shared only with technicians and partners who perform your service, or where required by law. Data is retained for as long as needed for service and compliance purposes.

Your rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at customercare@etos.co.id.

Changes to this policy

We may update this policy from time to time. The latest version is always available on this page with the update date shown above.